Project Coordinator | Product Surveillance

  • Product Management
  • Headquarters (Snailwell)
    • Full-time
    • Permanent

Objective:

Product Surveillance monitors and manages medical device lifecycles, ensuring the performance, quality, and safety of Tristel-manufactured products globally.

Responsibilities:

  • Conduct market research on similar devices and technologies, and engage with distributors, importers, and users for product feedback.
  • Coordinate post-market surveillance (PMS) projects in line with procedures, including data collection, analysis, and reporting.
  • Identify opportunities for design improvements from feedback or PMS findings and propose project briefs for the Design team.
  • Develop and maintain SOPs, work instructions, and templates aligned with regulatory, health & safety, and ISO standards.
  • Maintain product design, risk assessments, and technical files within the Quality Management System (QMS).
  • Ensure regulatory compliance by updating labelling, user guides, and packaging materials.
  • Liaise with external suppliers for accurate component and product manufacturing; collaborate with service engineers for performance assurance.
  • Support minor design projects and resolve product non-conformities with corrective actions.

Requirements:

  • Good communicator
  • Multitasking & record-keeping
  • Humble and team-oriented
  • Analytical and data-driven
  • Proficient in or open to learning Microsoft Excel

Qualifications:

  • Minimum: A-levels or equivalent
  • Interest in quality assurance/regulatory affairs desirable, not essential

To apply, press the below button and send your CV and a cover letter. Please include the job title in the subject line. Only shortlisted candidates will be contacted. We look forward to hearing from you!

Related careers